FAQs

Yes! We use the finest natural ingredients we can find, and where possible organic and ethically sourced. All of our ingredients including preservatives are plant derived or in their pure, raw form straight from nature.

Our aim is to dispatch your item/s within two working days of receiving your order though this may vary.

All of our products are natural and plant-based however, this does not mean they are free from allergens. Essential oils are made up of several components, that in certain quantities can contain allergens and skin sensitisers. Our candles and mists contain around 10% essential oils If you know of certain allergens you are allergic to, please check the ingredient list before purchasing the product. If you are prone to sensitive skin, it is advised to do a patch test before use. Also, if you are pregnant, breastfeeding, or intend to use on children, we advise consulting with a Doctor first.

We use some nut oils, so please check on the ingredient section of each product for further details before purchasing.

Please be advised that our products are prepared in an environment where nut ingredients are used.

There are some essential oils you may wish to avoid during pregnancy, such as Rosemary, Lemongrass, Basil, Cinnamon, Clary Sage, Thyme, Vetiver, White Fir and Peppermint, Cedarwood, Clove, Coriander, Fennel, Juniper, Nutmeg and Pine. The overall advice is to avoid using aromatherapy during the first trimester but use with caution thereafter.

Always consult with your Doctor before using aromatherapy products.

To maintain your product, keep out of direct sunlight, at a room temperature or below, and away from moisture.

Products have a shelf life of six to 12 months after opening, and a shelf life of around 2 years after production.

In the rare case that you purchase one of our products and find that it is not at its freshest point, please email us so we can handle this on a case-by-case basis

We use recyclable glass and PET plastic.

We use amber glass in the majority of our range to filter out UV light, to prolong the potency of the product.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.